Bilingual Receptionist (New Brunswick)

Bilingual Receptionist (New Brunswick)

11 Aug
|
Vienneau Insurance Ltd / Assurance Vienneau Ltée
|
New Brunswick

11 Aug

Vienneau Insurance Ltd / Assurance Vienneau Ltée

New Brunswick

THE MISSION: To be a welcoming face and voice to our visitors and callers. To efficiently direct calls, e-mails, faxes, website messages and text messages to appropriate internal parties
The "Worry Pas Spirit" I have a positive, "glass-half-full" attitude and love making someone's day easier.
Bilingual - I can easily pivot between French and English easily
I enjoy helping others - I don't hesitate to provide assistance to my colleague when in need.
I'm keen on serving superior customer service - in person, over the phone, or digitally - and believe in treating people the way I would want to be treated.
This said, I can "shake off" the occasional tough call, and not let it ruin my day.
I have good work references -I have made outstanding connections with my previous/ current employers
Qualifications 1-3 years of Experience in Adminstrative, or Client Facing roles.
Fluently Bilingual in English and French -- Communication, Reading, Speaking
High School diploma
Previous experience and hands-on knowledge in operating a phone system (We use 3CX)
Mulititasker, Friendly, and loves helping people




Responsibilities Create a welcoming environment and make a good first impression of our company by greeting our guests and answering phone calls, e-mails, and DMs.
Direct incoming calls, messages (e-mail, text, and from the web site) to the appropriate internal parties timely and professionally
Timely address the needs of our walk-in guests' by identifying the right person for the to meet
Keep up to date with all events in the staff calendars (absences, lunches, meetings) in order to direct calls, visitors, and messages correctly to ensure the wait times are minimal
Manage incoming and outgoing mail and courier shipments
Coordinate internal mail such as transferring documents between our offices
Monday to Friday
8:30 - 5pm (Approx)
Full time hours | Paid Weekly!
Health & Dental Insurance after 3 months of employment
Group RRSP 4% matching - 3 months of employment
Paid Vacation, starting at 3 weeks
Paid Sick Time | Wellness Program | Employee Assistance Program

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📌 Bilingual Receptionist (New Brunswick)
🏢 Vienneau Insurance Ltd / Assurance Vienneau Ltée
📍 New Brunswick

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