Become an Associate Operations Support with RBC in Toronto, Canada. This full-time role focuses on managing escalations, processing payments, and enhancing team efficiency through diverse operations tasks.

RBC seeks detail-oriented candidates for the Associate Operations Support role to bolster daily operations. You will manage critical payment processing, handle escalations, and assist a team of five members. This position also allows you to identify process improvements and contribute to workflow efficiencies within a collaborative work environment.

Key Responsibilities:
• Manage escalations and investigations effectively
• Process beneficiary requests for Royal Trust business
• Support daily operations for a five-member team




• Process bill payments, including CRA and Insurance transactions
• Maintain and update procedural documentation

Requirements:
• Solid analytical and mathematical skills
• Ability to manage high volumes during peak times
• Knowledge of mutual funds and account reconciliation is beneficial
• Familiarity with ServiceLink, Berton BankWires, and Excel
• Willingness to work overtime as needed

Drive efficiency and manage escalations while enhancing your skills at RBC in Toronto.
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📌 Associate Operations Support at RBC (Ontario)
🏢 RBC
📍 Ontario