OPENLANE seeks a detail-oriented Mechanical Service Advisor to enhance customer service and operational efficiency. Manage service inquiries and streamline workflows to optimize technician productivity.

As a key member of the team, you'll bring 2-3 years of experience in automotive advisory work. This position requires you to be reliable and able to effectively quote repairs, prepare work orders, and assist technicians in diagnosing issues. You'll play a pivotal role in ensuring customers receive prompt, accurate service while promoting OPENLANE's mechanical services.

Key Responsibilities:
• Respond promptly to customer service inquiries
• Promote necessary repairs and manage customer approvals
• Quote labor and material costs for service work




• Prepare and manage repair orders for technician assignments
• Complete administrative tasks for overall shop operations

Requirements:
• 2-3 years of experience in automotive service advising
• Robust customer service and communication skills
• Efficient multitasking capabilities in a fast-paced environment
• Basic mechanical knowledge beneficial
• Experience with Google Suite preferred

Utilize your expertise to advance your career as a Mechanical Service Advisor at OPENLANE.
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📌 Automotive Service Advisor at OPENLANE (Ontario)
🏢 OPENLANE
📍 Ontario