Elevate your customer service skills as a Bilingual Northern Station Agent. Collaborate with the team to manage flights, customer inquiries, and boarding procedures effectively.

In this temporary replacement role, you will provide essential customer services for flights, ensuring compliance with quality standards. Key responsibilities include preparing boarding passes, checking and weighing baggage, and completing daily sales reports. Your efforts will contribute to the smooth operation of on-time aircraft departures while assisting customers with lost or delayed baggage.

Key Responsibilities:
• Provide flight-related customer services and answer inquiries
• Prepare boarding passes and check baggage efficiently




• Calculate excess baggage fees and manage manifests
• Trace lost or delayed baggage for customer support
• Relate important operational messages to the control department

Requirements:
• Experience with computerized reservation systems
• Strong communication and customer service skills
• Punctuality and excellent physical capacity
• Motivation and positive team spirit
• Bilingual in French and English, Cree is an asset

Make an impact as you enhance customer experiences in this agile role.
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📌 Northern Station Agent Bilingual Role (Quebec City)
🏢 Bilinguallink
📍 Quebec City