Become a key ambassador of service excellence as a Front Desk Agent at Sheraton Suites Calgary Eau Claire. Deliver warm, personalized guest interactions while managing front office operations in a dynamic environment.

This role seeks a service-driven individual with strong communication skills to support our hotel's daily front office operations. You will be pivotal in creating memorable guest experiences through genuine connections and meticulous attention to detail. The ideal candidate has 1-2 years of hotel experience and the ability to multitask effectively in a busy hospitality setting.

Key Responsibilities:
• Manage guest arrivals and departures with seamless check-in and check-out
• Process payments and handle transactions accurately
• Utilize property management systems for operational records




• Enter restaurant orders ensuring accuracy and efficiency
• Follow hotel and brand policies and safety protocols

Requirements:
• 1-2 years in hotel or guest services, including front desk
• Proficiency in Microsoft Office and property management systems
• Robust verbal and written English communication skills
• Embrace and uphold the luxury brand promise
• Physically able to perform front desk duties, including lifting

Support each guest's unique journey through exceptional service at Sheraton Suites Calgary Eau Claire.
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📌 Front Desk Agent at Sheraton Suites (Alberta)
🏢 AccorHotel
📍 Alberta