Elevate your career as a Claims Triage Specialist at our Mississauga office. This role focuses on customer service, claims handling, and triage for high-profile cases.

Join our team to provide essential front-line support in claims creation and management. You will engage with various resources through email, phone, and fax, while documenting claims accurately. This in-office position operates from 8 AM to 8 PM, Monday to Friday, ensuring dedicated service to our clients.

Key Responsibilities:
• Field incoming claim reports from multiple sources
• Triage claims notices as instructed by the Claims Advocate
• Identify loss types and coordinate responses across business lines
• Manage seven zonal email communications effectively
• Train and mentor internal teams for succession planning

Requirements:
• Minimum 3 years in customer service/support roles
• Insurance industry experience preferred
• Post-secondary education required
• Familiarity with call center environments advantageous
• Exceptional MS Office skills required

Support claims processing and customer satisfaction as a vital member of our Mississauga team.
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📌 Claims Triage Specialist in Mississauga (Ontario)
🏢 Davies Group
📍 Ontario