Join Hankook Tire as a Bilingual Customer Service Assistant, where you'll enhance customer relationships and drive sales success. This role requires proficiency in English and French while managing orders and providing excellent service.

At Hankook Tire, a global leader in the tire manufacturing industry, you will support the Inside Sales team. Your responsibilities will involve using SAP for order management while maintaining solid communication with customers and logistics teams. The ideal candidate will possess a passion for the automotive industry and demonstrate superior customer service abilities.

Key Responsibilities:
• Create sales and delivery orders using SAP
• Confirm order receipt and provide ETAs for backorders




• Notify logistics for shipment updates and scheduling
• Monitor inbound shipments for timely fulfillment
• Resolve customer inquiries and issues promptly

Requirements:
• Bilingual in French and English, verbal and written
• 1-3 years experience in customer service or sales roles
• Proficient in Microsoft Excel and Outlook
• Familiarity with ERP systems, preferably SAP
• High School diploma minimum; college degree preferred

Leverage your bilingual skills and customer service expertise to drive success at Hankook Tire.
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📌 Bilingual Customer Service Assistant at Hankook (Ontario)
🏢 Hankook Tire America
📍 Ontario