11 Aug
|
Enercare
|
Manitoba
30 High Meadow Pl, North York, ON M9L 2Z5, Canada
Job Description
Posted Friday, July 31, 2026 at 4:00 AM
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and Current Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.
A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.
If you are ready to become one of our Experts, we would love to hear from you.
Reporting To: Manager, Administration
Department: Commercial Services
Location: High Meadow
File Number:3622
Rate of Pay: $26.49 - As per Collective Agreement
Hours: 35 hours per week - Monday - Friday 7:30 a.m. to 3:00 p.m.
Job Summary:
The primary focus of this role is to process all paperwork while meeting our monthly deadlines. As well as issuing and updating service and sales appointments to the field and sales teams. Assisting in different areas as needed including customer follow up.
Key Responsibilities:
Processing of sales and rental contracts
Reconciliation of sales, rentals and field invoices
Processing field service work
Correction of field errors
Processing of Commercial Protection Plan contracts
Processing of Commercial Preventative Maintenance contracts
Issue, update and create field work in Click Software
Assist field staff on-call listings as required
Coordination of back ordered product with customer appointments
Create and schedule calls with customers for maintenance services
Create customer accounts in SFDC
Create/Booking opportunities in SFDC
Central communication point for field staff/sales staff
Handle escalations as necessary
Work with Billing Dept to address/correct customer billing issues
Answer customers inbound calls
Follow up with customers on incomplete field work
All other duties as assigned
Qualifications:
Customer focused with excellent interpersonal skills
Ability to effectively use ClickSchedule, GERS, Clarify, Sales Force, Billing Systems, Microsoft Access & MS Office
Ability to concurrently use various computer information packages in conjunctionwith telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Capable of working well under pressure and understanding business processes
Ability to work in a fast-paced, pressure filled, team environment
Strong organizational skills
Capable of doing financial analysis to rectify variances
Grade 12 education
This position applies to Unifor Local 975.
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.
30 High Meadow Pl, North York, ON M9L 2Z5, Canada
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📌 District Administration Clerk (Manitoba)
🏢 Enercare
📍 Manitoba