Be the welcoming face of Fairmont Chateau Whistler as a Front Desk Agent. Manage guest check-ins and ensure an unforgettable experience in this luxury mountain resort.

As part of the team at Fairmont Chateau Whistler, you will engage with guests from arrival to departure. Your responsibilities include managing transactions, promoting hotel services, and providing personalized service to enhance their stay. This role requires you to work cohesively in a fast-paced setting alongside colleagues, keeping guest satisfaction at the heart of all activities.

Key Responsibilities:
• Welcome and check in guests with outstanding service
• Handle and document daily transactions accurately
• Up-sell hotel amenities, promoting unique experiences




• Initiate personal touches to enhance guest satisfaction
• Efficiently address guest requests and settle accounts

Requirements:
• Proven experience at a front desk is required
• Strong customer service skills are highly valued
• Must be familiar with the Opera system or equivalent
• A friendly, service-oriented mindset is crucial
• Ability to thrive in a high-pressure, fast-paced setting

Utilize your skills in customer service to create unforgettable moments for guests at Fairmont Chateau Whistler.
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📌 Guest Experience Front Desk Agent Role (British Columbia)
🏢 Fairmont Hotels and Resorts
📍 British Columbia