Elevate your customer service expertise with AMA as a Retail Support Agent. This in-office role requires a warm demeanor and a proactive approach to assist members effectively.

As a Retail Support Agent, you will play a crucial role in the Member Services team, providing exceptional support for a variety of retail and membership services. Your responsibilities will include engaging with members, processing transactions accurately, and promoting AMA products with confidence. A strong focus on problem-solving and customer satisfaction is essential in this dynamic position.

Key Responsibilities:
• Provide outstanding service to AMA members
• Manage retail and membership transactions efficiently
• Engage members with a welcoming demeanor




• Support the Member Services Coordinators when needed
• Assist with various administrative tasks as assigned

Requirements:
• High school diploma and Police Information Check
• 1-2 years of customer service experience
• Robust communication skills and a proactive attitude
• Eagerness to learn and adapt in diverse environments
• Ability to work collaboratively within a team

Be the friendly face of AMA, helping members navigate their needs and ensuring their experiences are positive.
#J-18808-Ljbffr

📌 Customer Service Specialist at AMA (Alberta)
🏢 AMA - Alberta Motor Association
📍 Alberta