Who We Are
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Company Description
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description
As the Bowl Valley Supervisor, you'll offer visionary leadership, fostering an engaged team committed to delivering quality, efficiency, and exceptional service. Your role encompasses overseeing day-to-day operations effectively and efficiently, with a crucial focus on employee training.

Starting Rate
Starting Rate: $22.22 per hour.

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years.

Job Duties Include

Having full knowledge of menu items and pricing

Handling all cash and credit card transactions from guests in an effective and accurate manner

Ensuring stocking Bowl Valley amenities

Ensuring the shoe rentals are appropriately handled and accounted for

Ensuring that lanes booking is handles appropriately/assign as needed/well maintained

Assist guests/ members in reference to their score sheets, when required

Ensuring that Bowl Valley Area Machines are in an operational and functional manner at all times, assist or perform in stripping and conditioning bowling lanes and pin decks and other Machine/Lane related duties

Manage a team of 5-10 staff members including scheduling, operations and daily duties as assigned

Other duties as assigned

Qualifications




Your Skills & Qualifications

High School Diploma required, hospitality degree or entertainment degree/recreational will be considered an asset

Previous guest service experience including point of sale system experience preferred

Five pin bowling knowledge will be considered an asset

Computer experience is preferred

This job required to be able to stand long hours and lift up to 50lbs in some instances

Job Perks & Benefits

Subsidized staff accommodation provided on-site for full time status employees

One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affienation for full time permanent status employees

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler

Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

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📌 Food & Beverage Supervisor - Bowl Valley (British Columbia)
🏢 Fairmont Hotels and Resorts
📍 British Columbia