Residential Support Worker - Part-Time Permanent
Posted: 2 weeks ago

Sault Ste. Marie
Social Services
Employer
Lotus House Sault Ste. Marie

ES Job ID
7999

Closing Date
August 14, 2026

Salary
$22/hr

Duration
Part Time

Job Description
Position Summary: The Residential Support Worker, under the direction of the Supervisor of Services, is responsible for delivering and maintaining a safe, supportive, respectful, trauma-informed, and client-centred services to youth, women and families experiencing homelessness. This role involves direct client interaction with housing-focused planning, crisis intervention, monitoring the facility, and supporting residents with daily needs. The residential support worker provides services in accordance with the policies and procedures of the organization, that support and reflect the mission, vision, and values of Lotus House.

Key Responsibilities

Supervise and support residents during assigned shifts

Maintain a safe, respectful, and inclusive shelter environment

Respond appropriately to crises, conflicts, and emergencies

Complete client intakes, bed assignments, discharges, and basic documentation

Enforce shelter rules and regulations in a fair and consistent manner

Conducts routine facility checks

Housekeeping duties, meal prepping, and cooking for large groups





Provide referrals and support as appropriate

Work collaboratively with team members and external partners

Exhibits exemplary professional conduct

Promotes and supports a protected work environment

Promotes knowledge and understanding of Cultural Safety, Reconciliation, and Indigenous Engagement

Other Duties
This individual in this role will predominantly work night shifts (11pm-7am). Due to the dynamic nature of the work in this shelter, other responsibilities and duties may be assigned.

Required Skills

Diploma in Social Service field or related field

Excellent reading, writing, and computer skills

Current First Aid CPR

Current Vulnerable Sectors Check

Safe Food Handling certificate

A thorough understanding of the organization’s mandate and objectives

Able to meet essential physical requirements of the position

The skills to deal rationally and diligently with crisis and emergency situations

Excellent problem-solving skills and critical thinking skills

Ability to work shift work, including overnight, evenings, weekends, and holidays

Having De-escalation, Mental Health First Aid, Suicide Intervention and Prevention training would be considered an asset

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📌 Residential Support Worker - Part-Time Permanent (Ontario)
🏢 Employment Solutions - Sault College
📍 Ontario