Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

This job is for a current vacancy.

What You'll Do

Coordinate follow up care from appointments

Work with Physicians and Nurses in managing client care

Respond to all communications including e-mails and phone calls in a timely manner

Coordinate with other staff to ensure exceptional delivery of service

Answer patient calls from assigned phone queues

Perform other administrative functions including faxing, printing, scanning and mailing to patients and other health care providers and facilities

There is no face-to-face patient contact in this role; the primary interaction with patients is through the telephone or by e-mail. The role is well suited to candidates who have demonstrated the ability to thrive in a changing environment, have excellent organization skills, a strong attention to detail, an ability to prioritize and have experience working with multi-disciplinary teams.

The role is a permanent full time role, primarily remote with an in-office requirement once a month in Toronto at 150 York street . The shift hours are Monday to Friday, 8:00 AM to 4:30 PM.

What You'll Need

Prior experience in a medical administrative or client service position working with outbound medical referrals

Experience in a Medical Office position is an asset

Medical Office Administration diploma is a plus

Excellent written, verbal and electronic communication skills





Proficient in Outlook

Exceptional client service skills

Sound knowledge of medical terminology

Experience with Accuro EMR and Salesforce is a plus

Position Pay Range
$41,830.00 - $57,516.25 CAD annually

Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives.

Diversity, Equity and Accessibility
Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure – Opportunities at Medcan
Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at [email protected].

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📌 Referrals Coordinator (Ontario)
🏢 MEDCAN
📍 Ontario