Make an impact in healthcare as a Case Worker at Cencora, supporting patient and provider needs in Canada. This full time position combines clinical monitoring and patient support in a dynamic setting.

As a Case Worker, you will manage diverse projects within Cencora's Innomar Strategies business. This role demands strong communication and multitasking skills. You will adhere to case-management protocols, provide telephone support, and carry out market research initiatives, all while maintaining compliance with healthcare regulations.

Key Responsibilities:
• Manage assigned cases and projects effectively
• Provide telephone support for patients and healthcare professionals
• Adhere to clinical monitoring and data collection protocols




• Document activities in program-specific databases
• Train new caseworkers and offer feedback on processes

Requirements:
• Minimum one year of customer service experience
• Knowledge of the pharmaceutical industry is a plus
• Strong problem-solving and organizational skills
• Ability to multitask in a fast-paced environment
• Proficient in Microsoft Office programs

Join Cencora and leverage your skills in patient support and case management to enhance patient care.
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📌 Cencora Case Worker Position (Manitoba)
🏢 Cencora
📍 Manitoba