11 Aug
|
Manufacturing Job Site
|
Ontario
11 Aug
Manufacturing Job Site
Ontario
300 Ontario Street, St. Catharines, ON, L2R 5L7
$30.00 - $35.00 Hourly
We are seeking a energetic and experienced Quick Lube Operations Manager to oversee daily operations at our automotive service center. The ideal candidate will possess strong leadership skills, extensive automotive knowledge, and a passion for delivering exceptional customer service.
This role involves managing staff, ensuring efficient workflow, maintaining high-quality service standards, and driving sales through ensuring franchise standards . The Quick Lube Operations Manager will play a key role in maintaining operational excellence and fostering a positive team environment.
Responsibilities Supervise daily shop operations, ensuring efficient and protected workflow
Lead and motivate the team of technicians and service advisors to meet performance goals
Oversee customer interactions, ensuring high levels of satisfaction and professionalism
Manage delivery of additional services and products to maximize revenue opportunities
Handle cash transactions accurately and maintain proper cash handling procedures
Ensure compliance with safety protocols, vehicle standards, and company policies
Monitor inventory levels and coordinate with suppliers for parts and supplies
Conduct training sessions to improve technical skills and customer service quality
Implement sales strategies to increase shop profitability and customer retention
Requirements Proven dealership experience or extensive mechanic background with automotive repair knowledge
3+ years of quick lube experience.
Solid mechanical understanding of vehicle systems and maintenance procedures
Demonstrated experience in customer service, sales, and upselling techniques
Ability to lead, motivate, and manage a team effectively in a fast-paced environment
Excellent communication skills with a focus on customer satisfaction
Proficiency in cash handling and basic administrative tasks
Experience managing automotive service operations is highly preferred
Ability to work under pressure while maintaining attention to detail and safety standards
Valid driver's license.
Advantages Company events
Flexible schedule
On-site parking
Paid time off
Store discount
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📌 Service Center Manager (Ontario)
🏢 Manufacturing Job Site
📍 Ontario