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Job category: Facilities and equipment services
Job posting ID: 9081

Employment status: Temporary full-time

Classification: LT OPSEU 200
Salary/Rate of pay: $38.20

This external job posting may close earlier than the advertised deadline.

Application requirements:

Your up-to-date resume.

We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, the work we do connects people and changes lives — including your own. Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. If you’re looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and discover a role where your work is meaningful, your purpose is clear, and your impact is felt every day.

About the role
Canadian Blood Services is looking for a Temporary full-time Field Service Representative II to join our dynamic Equipment & Automation team in ON-Ottawa-Concourse Gate .

The Equipment & Automation team responsible for supporting Canadian Blood Services by providing technical support in various aspects of biomedical engineering. In this role you will be responsible for providing technical support in various aspects of biomedical engineering, as well as for supporting services on an ongoing basis for: installations, validations, preventative maintenance, demand maintenance and repairs of specified centre and/or national Equipment Services equipment. You will be responsible for documenting all activities within Canadian Blood Services equipment maintenance database, occasionally providing technical training to peers and FSR I's and other assorted duties as assigned. As a technologist,



this position is seen as a senior FSR role and will be expected to have superior problem solving and troubleshooting skills.

Act as a champion of the equipment services program for the site and all serviced sub-sites

Provide technical support and act as a technical subject matter expert to the equipment owners

Perform preventative and demand maintenance for Equipment Services equipment and Canadian Blood Services manufacturing equipment

Consults and provides subject matter expertise in the acquisition of new equipment

Under the direction of the regional supervisor is responsible for technical writing related to the equipment services program

Under the direction of the regional supervisor is to act as a mentor for junior biomedical technologists/technicians

Generates documentation ensuring adherence to Canadian Blood Services corporate standards and applicable regulations

Performs other related duties as required

Desired education and skills

Strong written and verbal communication skills in English are essential

Knowledge of biomedical safety and electrical safety codes and their application

Excellent computer skills are essential

Exceptional attention to detail is required

Effective interpersonal communication, with a willingness to work in a multi-disciplinary team environment

A robust working knowledge of Standard operating procedures, Service manuals, Safety manuals and Manufacturer guidelines

Knowledge of Lean methodologies, such as Lean or Six Sigma is preferred

Ability to develop and maintain professional working relationships with colleagues, management,



and customers

Strong organizational skills, solid time-management, and being able to manage multiple tasks and competing priorities within short timelines

Motivated to succeed, ability to think outside the box and deliver results

A Valid driver's licence is Required

Post-secondary level diploma in a relevant discipline from a recognized academic institution, preferable Biomedical/Clinical Engineering or Healthcare technology

Minimum of five years related work experience with preference given to those in the healthcare and technology fields

An acquired knowledge of the operations of a health-related organization and/or regulated workplace is an asset

Experience with documentation of equipment service records in a highly regulated manufacturing environment is preferred

Well-developed instructor skills to be used in a mentor/trainer role

What we offer you

Payment in lieu of vacation

Payment in lieu of holidays

Payment in lieu of benefits

Premiums paid according to the collective agreement.

Defined benefitpension plan.

Employee discounts, wellness program, professional resources.

What you can expect

Shift/hours - Monday to Friday, business hours

Travel requirements - Occasional travel to other Canadian Blood Services sites within Ontario will be required.

Physical requirements - this position can require periods of sitting, standing and walking. As well it requires that occasionally the incumbent will need to lift, push and/or pull up to 50 lbs

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Applicants who require accommodation should discuss their needs with us.

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📌 Field Service Representative II (Quebec City)
🏢 Canadian Blood Services
📍 Quebec City