At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. It's how families put down roots, how neighborhoods strengthen, how the future gets built. We're building the modern system of homeownership giving people the freedom to buy and sell on their own terms. We’ve built an end-to-end online experience that has already helped thousands of people and we’re just getting started.

About the role
Opendoor is building our Toronto Operations team and we're looking for Operations Specialists to own critical workflows that keep our homes moving through the transaction lifecycle. AI handles intake, data extraction, scheduling, and routine QC. You own the more difficult half: exceptions, escalations, and the quality bar that determines whether a listing is good enough to put in front of a buyer.

We're looking for someone who cares about the details, moves fast, figures out how to make AI work for them, and is able to be resourceful when solving problems.

What you'll do

Own end-to-end execution of getting homes listed and on market; handle exceptions, escalations, and anything that falls outside automated processes

Quality-check listings before they go live: photos, listing data, descriptions, and documents and own the sign-off

Validate AI-generated outputs; take ownership of quality, accuracy, and effectiveness before downstream impact

Manage a high volume of open cases simultaneously against firm deadlines





Serve as the go-to for listing questions across the business; investigate what's raised, elevate what's broken, and drive it to an answer

Cross-train across workflows to cover volume variability

Identify process gaps and give feedback on where tools or workflows need to improve

What you'll need

Comfort working with AI tools and a genuine interest in using technology to work faster and smarter; you don't wait for systems to do your job, you figure out how to make them work for you

Strong project management instincts with the ability to drive multiple workstreams to hard deadlines

Persistence and follow-through when working through exceptions

High accountability and urgency around deadlines with direct customer impact

Strong communication skills: you'll flag problems early, elevate cleanly, and work across teams to get listings unblocked

Attention to detail and robust documentation habits across a large portfolio

Comfortable working in a high-ambiguity environment where you're helping build the playbook

Background in operations, case management, project coordination, property management, real estate, insurance, mortgage/escrow, or similar is a plus

Opendoor is actively consolidating its internal tooling stack; comfort with new systems and change is essential

Location
This role is based in one of our offices, in-person four days per week. We're looking for candidates who are enthusiastic about an in-office culture; people who want to build alongside their teammates, not from a distance.

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📌 Operations Specialist (Ontario)
🏢 Opendoor
📍 Ontario