We are currently partnered with a rapidly growing Property Tech company in Calgary, seeking a Client Experience Coordinator to support their front-line team and deliver exceptional experiences for clients.

This is a high-impact support role for an organized, resourceful coordinator who thrives behind the scenes to deliver an amazing client experience. Working closely with client-facing team members, you will execute administrative tasks, find tailored solutions for unique client requests, and keep operations running smoothly.

What You’ll Do
Task Execution and Administrative Support

Complete logistics-related tasks assigned by the front-line team with high precision and speed

Maintain clear operational records and log confirmations of completed tasks in internal systems

Manage incoming phone calls, triaging inquiries, directing callers to the appropriate team members, or taking detailed messages

Client Research and Problem Solving

Conduct timely research to deliver tailored vendor recommendations and solutions for specific client requests

Apply resourcefulness to solve unique challenges for clients

Anticipate client needs to proactively clear hurdles before they disrupt the client experience

Process and Operational Efficiency





Serve as the back-of-house operational engine for client-facing team members to ensure seamless service delivery

Partner with the broader customer experience team to identify bottlenecks and refine internal workflows

Adapt quickly to changing daily priorities and fluctuating task volumes

What You’ll Bring

1 to 3 years of relevant administrative or operational support experience, ideally in a fast-paced environment

Prior experience in client-facing / customer service roles

Solid technical aptitude with proficiency in modern office platforms and software tools

Excellent written and verbal communication skills with a professional demeanor

Strong organizational habits, high attention to detail, and proven task management skills

Self-motivated and capable of managing daily priorities with minimal supervision

Strong collaborative instincts and a team-first mindset

Bilingualism is an asset

This is a great opportunity to join a growing, tech-enabled service business that is redefining the industry, playing a central role in delivering operational excellence and high-touch support to clients.

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📌 Client Experience Coordinator (Alberta)
🏢 The New Network
📍 Alberta