Become an Apprentice Case Manager with Douglas College in Coquitlam. This role focuses on providing client-centered services, guiding apprentices through applications for financial supports.

As part of a dynamic team, you will serve as the first point of contact for BC Apprentices. You'll coach applicants in completing financial applications and ensure compliance with WorkBC guidelines. Excellent client service and problem-solving skills are essential for success in this position.

Key Responsibilities:
• Determine eligibility for apprentice financial support
• Inform and implement compliance with relevant policies
• Guide apprentices through the online application process
• Review applications for completeness and accuracy
• Document client interactions and maintain up-to-date records

Requirements:
• Grade 12 completion; degree or diploma is an asset
• Proven customer service experience in virtual settings
• Robust ability to apply policies effectively
• Proficiency in Microsoft Office
• Satisfactory Criminal Record Check

Excel in client-centered services while making a meaningful impact in apprentices' educational journeys.
#J-18808-Ljbffr

📌 Apprentice Case Manager at Douglas College (British Columbia)
🏢 Douglas College
📍 British Columbia