Retail Store Manager
Employer: 180 Smoke Vape Store

Posted on August 06, 2026

Job Details
Join 180 Smoke! We take pride in our team?s deep product knowledge, hands-on expertise, and commitment to delivering an unmatched customer experience. If you're a passionate retail professional looking to grow with an industry-leading Vape brand, we?d love to hear from you! As the Retail Store Manager, you?ll work closely with the 180 Smoke Operations team to oversee daily operations, staffing, and overall store performance. By leading through example and fostering a positive, accountable team culture, you?ll drive growth in revenue and key performance metrics, while ensuring your store reflects 180 Smoke?s values and goals.

What You’ll Do

Drive ongoing improvements in store sales and KPI performance

Execute all operational goals as set by corporate standards

Lead team training, development, and accountability practices

Foster a high-level customer experience that encourages team engagement

Minimize shrink by following loss prevention protocols

Maintaining efficient store inventory levels through communication of store/market needs, accurate and thorough shipping/receiving practices and ensuring staff POS functions are trained and delivered with accuracy

Manage staff performance, coaching, and corrective actions as needed

Effectively managing customer retention through great service practices, social media upkeep and submission of responses to all negative/positive in-store/social media reviews for your location

Working in support with corporate marketing team partners to drive brand and location awareness while ensuring in-store merchandising is delivered to directive. Managing staff commitment and coaching to deliver increased revenues and maximize promotions

Develop and deliver communication practices with internal and external stakeholders

Collect,



compile and communicate information data and analysis in structured and/or directed form to your immediate supervisor and relevant key corporate partners to consistently improve the overall results of your store and team

Open and close the physical store on schedule and follow all store, mall, landlord and company procedures and directives

Work with the Retail Operations team on recruiting, hiring, training and development of your respective store personnel

Deliver on Scorecard initiative results to at or above target

All other corporate directed store related ancillary functions

Who You Are

Team player with the ability to utilize technology effectively and engage with customers to meet goals

Previous experience working in a customer focused environment

Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

Able to handle customer interactions professionally

Previous experience with vapor products (e-cigarettes or herbal vaporizers) is an asset

What We Offer

Commission pay on top of your hourly rate

Health benefits

Regular contests where you can win prizes

Employee discount: 20% off

Opportunities to develop and grow into management positions

An opportunity to learn about the world of vapes

Corporate membership rates at Goodlife Fitness

Exclusive entertainment and lifestyle discounts, gift card rewards, enhanced insurance benefits and other value-added perks through Perkopolis

Compensation and Advantages
Pay: From $40,00

Employment Details

Location Vaughan , ON

Work location On site

Salary $ 40,000 YEAR annually

Terms of employment Permanent employment Full time

Starts as soon as possible

vacancies 1 vacancy

Additional Information
At 180 Smoke, we’re proud to cultivate a culture of inclusion, respect, and accessibility. We’re committed to providing a recruitment process that meets the needs of all applicants, in accordance with the AODA. If you require accommodations at any stage of the hiring process, please let us know – we’re happy to support you.

This is an existing vacancy. Please note: For compliance reasons, we only accept applications from applicants who are 19 years or older.

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📌 store manager - retail (Ontario)
🏢 180 Smoke Vape Store
📍 Ontario