We are seeking a responsible and detail-oriented Customer Service – Invoicing coordinator to manage customer invoicing, accounts receivable (AR), and credit control functions. This role requires solid coordination with customers and internal teams, hands‑on experience with ERP and QuickBooks, and the ability to monitor customer payments, credit limits, and credit terms and support Customer Service team's operations.

Key Responsibilities
Customer Service & Account Support

Act as the main point of contact for customers regarding billing, invoices, andpayment-related matters

Provide professional and timely responses to customer inquiries

Coordinate internally to resolve billing discrepancies or customer issues

Invoicing & Accounts Receivable

Prepare, issue, and manage customer invoices accurately and on time using ERP & QuickBooks

Record and apply customer payments, ensuring accurate AR balances

Monitor accounts receivable aging and actively follow up on overdue payments

Trace and track outstanding payments to ensure timely collection

Prepare and issue monthly statements to customers and follow up for settlement

Credit Control & New Customer Setup

Conduct reference checks for new customers prior to account activation

Set up new customer accounts in the system,



including agreed credit limits and credit terms

Monitor customer credit limits and payment behavior on an ongoing basis

Flag potential credit risks and elevate issues to management when necessary

Reporting & Financial Support

Prepare and maintain AR-related financial reports, including aging reports and collection status

Provide regular AR summaries and cash collection updates to management

Support month‑end closing activities related to accounts receivable

Assist with audits or internal financial reviews when required

Requirements & Qualifications

Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field

Proven experience with QuickBooks, especially in invoicing and AR functions

Experience in customer service, billing, credit control, or accounts receivable roles

Strong attention to detail and accuracy

Good organizational and follow-up skills

Strong communication and negotiation skills

Ability to work independently and handle confidential financial information

Preferred Qualifications

Experience managing credit limits and credit terms

Familiarity with AR aging analysis and cash flow monitoring

Experience in a B2B or service‑based environment

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📌 Customer Service Invoicing Coordinator (Alberta)
🏢 Aurora Furniture Manufacturing
📍 Alberta