Elevate your career with NFI as a Distribution Customer Service Representative. Drive customer satisfaction by efficiently handling inquiries, processing orders, and resolving complaints in a rapid-paced environment.

In this essential role, you will support customers through effective communication while processing their orders and addressing complaints promptly. Your strong computer skills will help you produce stock reports and manage invoicing to ensure a seamless experience. Additionally, you’ll coordinate shipping requests and maintain damage records, directly impacting our service delivery.

Key Responsibilities:
• Respond to customer inquiries and complaints effectively
• Process customer orders accurately and efficiently




• Generate stock reports to verify product availability
• Prepare shipping information and manage backorder logs
• Liaise between warehouse operations and customers

Requirements:
• High school diploma or equivalent
• Proficient in MS Office and shipping software
• Strong customer service and communication skills
• Ability to work varied hours, including weekends
• Familiarity with basic typing and 10-key functions

Bring your dedication to excellent service and technical skills to NFI's customer-focused team.
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📌 Customer Service Representative at NFI (British Columbia)
🏢 NFI
📍 British Columbia