Future Opening: Experience Guide (Front Desk Associate)
Join a high-energy wellness team where guest experience, sales, and culture all come together. At The NOW Massage Midtown Raleigh & Wake Forest, Experience Guides set the tone for every visit. If you love people, thrive in a sales‑driven role, and enjoy working in a supportive team culture, this is where you’ll fit in.

Schedule & Availability

Must be available for flexible scheduling, including evenings, weekends, and holidays

Hours of Operation:

Sunday: 10am–7pm

Monday–Saturday: 9am–8pm

High‑volume, fast‑paced environment where shifts stay busy and engaging

What We Offer

Health Insurance (30+ hours/week eligible)

Paid Time Off (PTO accrual)

Free Monthly Massages

Monthly Sales Bonus Program

401(k) Retirement Plan with employer match (eligible after 1 year, 30+ hrs/week)

Flexible Scheduling

Complimentary snacks & team perks
Growth opportunities within a rapidly expanding brand

What You’ll Do

Create a warm, welcoming guest experience from check‑in to check‑out

Confidently recommend upgrades and drive membership and sales performance

Book, adjust, and manage appointments accurately in a fast‑paced system

Handle guest payments and transactions with attention to detail

Maintain boutique standards before, during, and after shifts





Support team members and leadership to ensure smooth daily operations

Resolve guest concerns with professionalism and care

What We’re Looking For

Robust sales mindset with confidence recommending services and upgrades

Excellent communication and active listening skills

Friendly, outgoing, and guest‑focused personality

Ability to multitask and stay organized in a busy environment

Detail‑oriented with strong problem‑solving skills

Team player who contributes to a positive work culture

Prior sales or customer service experience preferred, not required

Our Culture
The NOW Massage Midtown Raleigh and Wake Forest are locally owned and operated under shared ownership. As one of the first NOW locations, we take pride in fostering a warm, supportive, and uplifting environment for both our guests and team members. While we’re part of a franchise, our boutique truly doesn’t feel like one. We’ve created a space that’s personal, calm, and connected.

We live by:

Kindness is Magic — every interaction matters

Everyone Belongs — individuality is respected and valued

Stronger Together — teamwork is non‑negotiable

Shared Effort, Shared Success — we grow together

Commitment to Excellence — we take pride in what we deliver

Compensation: $15.00 - $18.00 per hour

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📌 Experience Guide (Front Desk Associate) (Newfoundland and Labrador)
🏢 The NOW Midtown Raleigh
📍 Newfoundland and Labrador