Job Overview
Position : Social Sharks Community Manager Co‑op, Social Media & Online Engagement (Co‑op)

Work Period : July 2026 through December 2026

Location & Schedule : Full‑time, 37.5‑hour‑per‑week position with a minimum of 3 days per week onsite in Montreal, Quebec, Canada. No relocation or housing assistance is offered.

Responsibilities

Implement a community engagement strategy to grow and nurture online communities across various platforms, including social media, forums, and online groups.

Actively monitor and respond to community feedback, inquiries, and discussions in a timely and professional manner, representing the brand voice and values.

Cultivate and maintain relationships with community members, influencers, and brand advocates to foster loyalty and advocacy.

Create and curate engaging content, including posts, polls, contests, and events, to stimulate interaction and participation within the community.

Collaborate with cross‑functional teams—including marketing, customer support, and product development—to gather insights and feedback from the community and advocate for their needs and preferences.

Identify and leverage opportunities for user‑generated content, testimonials, and case studies to showcase the value and impact of the company’s products or services.

Monitor community trends, sentiment, and engagement metrics to measure the effectiveness of community initiatives and inform future strategies.

Stay informed about industry trends, best practices,



and emerging technologies related to community management and social media.

Qualifications and Skills

Current student in a bachelor’s or master’s program, or has graduated within the past year.

Fluent in French and English.

Excellent written and verbal communication skills, with the ability to adapt to diverse audiences.

Strong interpersonal skills and empathy, capable of addressing concerns and resolving conflicts diplomatically.

Proficiency in social media management and analytics tools.

Creative thinker with problem‑solving abilities, and a proactive, results‑driven mindset.

Passion for the brand and industry, with a genuine interest in building relationships and fostering community engagement.

Ability to work independently and collaboratively in a rapid‑paced, dynamic environment.

Minimum 37.5‑hour‑per‑week commitment with at least 3 days per week onsite in Montreal.

Key Attributes & Success Drivers

Rarely Satisfied – Adopt a “no delays” mentality in delivering against market needs and timing.

Progress Over Perfection – Make quick, daily progress and continuously adapt to achieve results.





Details Make the Difference – Coordinate timelines and deliverables to ensure accuracy and consistency.

Winning Is a Team Sport – Develop strong cross‑functional relationships.

Communicate for Impact – Deliver effective presentations to all levels of management.

Compensation and Benefits
Hourly Pay Range : $23 – $31 CAD per hour.

Medical insurance

Health Savings Account (HSA) with company contribution

Sick time

Company holidays

Employee product discount

Product testing opportunities

Referral bonuses

Other benefits: competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, and more.

EEO & Accessibility Statement
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected].

Candidate Privacy Notice

For candidates based in all regions, please refer to this Candidate Privacy Notice.

For candidates based in China, please refer to this Candidate Privacy Notice.

For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

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📌 Social Sharks, coopérative de créateurs de contenu (Co-op) // Fall 2026: Social Sharks, Content[...] (Ontario)
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📍 Ontario