Why this role is important?
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Summary
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

Responsibilities

Customer Service: greet customer promptly and gather prescription information according to Standards

Perform duties in priority according to Role assigned on Role Assignment Schedule

Refer to the pharmacist all clinical inquiries

Set realistic customer expectations as to wait times

Locate and cash out prescriptions and any ancillary items

Ensure customers requiring counseling are referred to the Pharmacist

Maintain and control the cash register in the dispensary

Adhere to all confidentiality and privacy requirements

Administration

Receive new and repeat prescription orders in accordance with Standard Operating Procedures

Prepare and submit orders with the exception of controlled drugs and narcotics





Adjudicate third party billing, online and manage manual Third-Party Accounts

Answer telephone and refer to a pharmacist when necessary

Manage incoming faxes according to Pharmacy Standards of Practice

Assist pharmacist in coordinating call backs

Accurately file completed documentation as per Pharmacy Standards of Practice

Prescription Workflow

Assist in prescription preparation to company standards and professional services

Data entry for new prescriptions, and managing refill request processing

Select medications to fill prescriptions according to Pharmacy Standards of Practice

Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards

Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills & Qualifications

High School Diploma

Diploma from a Pharmacy Assistant credited course preferred

Previous Pharmacy Experience preferred

Effective organizational skills, ability to multi task

Problem Solving Skills

Solid attention to detail

EEO Statement
Accommodation is available upon request for applicants and colleagues with disabilities.

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📌 Pharmacy Assistant (Manitoba)
🏢 Shoppers Drug Mart
📍 Manitoba