11 Aug
|
Ainsworth
|
Alberta
Elevate your career as a Service Coordinator at GDI Ainsworth, where teamwork meets innovation. Provide customer support and seamlessly dispatch service teams for optimal operations.
As a Service Coordinator/Dispatcher, you'll be the vital link between customers and our field personnel. Your responsibilities will include troubleshooting service requests, scheduling technician visits, and ensuring seamless communication for service success. This role requires excellent organizational skills, attention to detail, and the ability to work under pressure.
Key Responsibilities:
• Answer and log incoming service calls promptly
• Schedule and dispatch work orders to field technicians
• Update customer portals with work order status
• Gather information and confirm service completion
• Review completed work daily for accuracy
Requirements:
• 1-2 years of Dispatch experience preferred
• Proficiency in MS Office, especially Excel
• Excellent verbal and written communication skills
• Solid attention to detail with multi-tasking ability
• Ability to work effectively under pressure
Become the key support in enhancing customer satisfaction and operational efficiency at GDI Ainsworth.
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📌 Service Coordinator at GDI Ainsworth (Alberta)
🏢 Ainsworth
📍 Alberta