CMHA, Niagara is a non-profit, charitable organization committed to promoting mental wellness and to improving the lives of people in its service area who have mental illness as well as their families. CMHA Niagara achieves its mission through a number of programs and services.
CMHA, Niagara is committed to a recovery philosophy which focuses on the potential for people with mental illness to lead full, productive and engaged lives in their communities. The Branch works in partnership with many others who share in the commitment to supporting the broad determinants of health.
Position Summary
The Safe Beds Relief Worker provides relief support to regular staff in the provision of short-term counseling and defined support for individuals being referred to the Safe Beds Program at CMHA Niagara. The intent is to ensure client safety, to encourage empowerment and crisis resolution while maintaining a calm and respectful environment for all.
This is a 24 hour/7 day a week operation. The successful candidate must be available to work rotating day and overnight shifts, Monday to Sunday – up to 12-hour awake shifts on an as-needed (to cover sick/vacation/leave and Statutory Holidays) basis; availability to accept shifts is a condition of employment.
Essential Job Functions
Provides defined support and crisis resolution to individuals who access the Safe Bed Program.
Delivers immediate, responsible intervention while exercising good judgment in a reactive or life threatening crisis situation.
Shares responsibility for the day-to-day running of the Safe Bed Program,



which will include planning and preparing meals as well as doing client and house laundry.
Maintains a safe environment and follows security and non-violent procedures.
Maintains up to date knowledge of resources, policies and procedures and share relevant information with other members of the team. Incorporates community referrals to other agencies. g. Addiction Services – Detoxification Services, Housing Help, etc.
Successful completion of a university undergraduate degree program in the human service field or accredited community college diploma in the Social Service Worker program
2 -3 years of employment experience in the mental health field
Relevant registration with a regulated body is highly preferred
Certified in the following safety courses: Crisis Intervention (i.e. NVCI, Safety Care, CPI or Protected Management), Standard First Aid – CPR C - AED, Suicide Prevention (ASIST), Concurrent Disorder Support and Safe Food Handling
Strong written and verbal communication and organizational skills
Verifiable computer and technological proficiency, including the use of Microsoft Office applications
Must have access to a reliable personal vehicle
Actual life experience and/or lived experience with mental illness or addictions an asset
Bilingualism,



particularly proficiency in French, would be considered a valuable asset
CMHA Niagara is a culturally competent organization and is committed to building an inclusive community that respects the dignity and independence of candidates with multicultural and diverse backgrounds, multilingual abilities, and experience with the 2SLGBTQIA+ community. Candidates with this background would be considered an asset.
CMHA Niagara is committed to providing accommodation for persons with disabilities. Please see the AODA section of our website at, www.cmhaniagara.ca for further details or contact our Human Resources department for any information in an alternate format.
If you are interested in applying for this position, it is your responsibility to ensure your application is received by Human Resources no later than 4:00 p.m. on August 11, 2026.
Our Mission
Our purpose is to strengthen mental wellness in the Niagara community.
Our Vision
A Niagara where mental health is recognized, supported and optimized.
Our Values
Our core values will be embedded in everything we do. They will guide and define how we work with each other, our partners, and our clients and their supports, to enhance access to mental health and addictions supports in Niagara: adaptive, collaboration, ethics and integrity, people-centred, safety and belonging, social justice.
Qualifications Education Preferred Bachelor's degree or better in Human Services or related field.
College Diploma or better in Social Service Worker.

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📌 #799 Safe Bed Relief Worker (Ontario)
🏢 Canadian Mental Health Association
📍 Ontario