Become a pivotal part of ATCO's team as a Customer Care Advisor focused on Commercial and Industrial clients in Calgary. This role emphasizes customer satisfaction and relationship building with energy consultants and brokers.

As a Customer Care Advisor, you will respond to inquiries and resolve issues for commercial customers. Your strong interpersonal skills will be key in managing relationships with third-party brokers while supporting complex invoicing and account setups. Working closely with sales teams, you will influence communications that protect ATCO's brand in the energy market.

Key Responsibilities:
• Resolve customer inquiries to ensure complete satisfaction
• Manage invoicing and payment-related inquiries
• Establish relationships with energy consultants and brokers




• Support the commercial sales team with proposals
• Meet KPI targets for customer inquiries and cases

Requirements:
• 1-3 years relevant experience in customer service
• Undergraduate degree in a related discipline
• Understanding of Alberta's energy market
• Robust communication skills, both verbal and written
• Proven ability to engage with internal and external customers

Leverage your expertise in customer service and energy markets to elevate ATCO's Commercial and Industrial customer care.
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📌 Commercial Customer Care Advisor at ATCO (Alberta)
🏢 CA
📍 Alberta