Join Crescent Hotels & Resorts as a Front Desk Agent, where your guest service skills will create memorable experiences. Assist in registration and check-out processes, ensuring guests feel welcomed.

In this vital role, you will greet and register guests while managing seamless check-outs. Your ability to use persuasive up-selling techniques and resolve concerns will enhance our guests' overall experience. The position offers flexibility in scheduling and requires teamwork and strong communication.

Key Responsibilities:
• Greet and check-in guests upon arrival
• Process payments and assist with check-outs
• Employ up-selling strategies for room occupancy
• Address guest inquiries and complaints with care
• Keep informed about hotel amenities and the local area

Requirements:
• Background in front desk operations or customer service
• Commitment to excellent guest relations and satisfaction
• Flexibility to work various shifts, including weekends
• Robust proficiency with computers and systems
• Experience with Hilton brands viewed favorably

Become part of a dedicated team at Crescent Hotels & Resorts and make a lasting impact on our esteemed guests.
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📌 Front Desk Agent at Crescent Hotels (New Brunswick)
🏢 Crescent Hotels & Resorts
📍 New Brunswick