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Retail Representative
Date: 7 Aug 2026

Location: Scarborough, ON, CA, M1V 4V8

It’s not a package. It’s a promise.
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Shift: Monday to Saturday: 20 hours/week - Float Schedule - Various Shifts as Assigned

Pay Rate: $21.56/hour

Location: 90 Silver Star Blvd, Scarborough, ON M1V 5H6

Description
Customer Service Orientation -

Serving our customers in the most productive and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services

Handling customer complaints and inquiries Problem Solving

Working to resolve problem shipments

Working to resolve equipment and technology challenges

Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service

Relationship Building

Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners





Building a positive relationship with customers

Building a positive relationship with key contacts – Vendors, building tenants, etc.

Technology Assisting customers with shipping details and account challenges

Loading, scanning, logging and calling resolution freight

Communication

Responsibilities

Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive manner

Personal Responsibility and Accountability

Compliance to all Corporate Polices and Procedures (including uniforms)

Adhering to all Safety Standards

Being on time/attendance

Living the Purolator Values

Representing the Purolator Values to Customers and key partners and, other duties as assigned by management

Key Areas of Focus

Customer service orientation Ability to problem solve

Excellent in relationship building Experience and adaptation to using technology

Takes personal responsibility and accountability for actions and situations

3-12 Months Customer Service Experience preferred

3-12 Months Retail Experience preferred

3-12 Months using technology/ POS system Experience preferred

Ability to lift 70lbs./stand for 3 hour intervals Professional communication skills

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📌 Retail Representative (Manitoba)
🏢 Purolator
📍 Manitoba