Position requiring fluency (ability to read, write, and speak) in one of the following languages: Fluency in English and Spanish – Casual hours
Fluency in English, Hindi, and Punjabi – Casual hours
Fluency in English and Somali – Casual hours
THE ROLE Settlement Workers in Schools (SWIS) assist immigrants, refugees, and other eligible clients with immediate needs for settling in Canada and with ongoing integration into Canadian society. The primary focus of settlement workers in schools is to facilitate integration and settlement of newcomer families. SWIS specialize in supporting students with their transition to the education system, provide orientation, needs assessment, routine follow up, cross-cultural connection activities, and referrals.
This position will focus on supporting immigrant students facing settlement/resettlement challenges and provide support with mental health and well‑being, language proficiency, cultural adjustment, isolation, discrimination, finances, high school completion, and pathways to post‑secondary.
The Settlement Workers reports to the Manager , Surrey Schools Welcome Centre.
Shift times may vary, and position may include split shifts and evening work. This position follows the district school schedule regarding spring, winter, and summer breaks.
TYPICAL RESPONSIBILITIES Conducts settlement needs assessment, action planning, and provides referrals.
Provides settlement consultation (education system, transition to life in Canada, health and well‑being, housing, community resources etc.)
Provides specialized programming to children and youth
Provides referrals to services, accompaniment, and short‑term emotional counselling
Works collaboratively with the settlement and school teams to support transition to school for children and youth with complex needs and multiple barriers
Provides interpretation and translation, related to settlement issues, education and family needs.
Provides support with school registration and enrollment.




Aids parents in increasing their awareness of the BC education system and facilitates their involvement in school life.
Advocate on client’s behalf, when appropriate
Develops and distributes linguistically and culturally appropriate information/material
Provides orientation to school staff about settlement/newcomer issues and emerging needs
Assists schools with establishing and maintaining contact with "hard to reach" families
Organizes and/or facilitates settlement‑related events and workshops in the schools
Conducts outreach activities
Provides service linking support to other organization
Maintains up‑to‑date files and records regarding services provided to students and families
Ensures the confidentiality of client information
Performs related duties as assigned
JOB REQUIREMENTS KNOWLEDGE, ABILITIES AND SKILLS Oral and written fluency in both English and another designated language
Understanding of child development and youth issues
Ability to engage youth in activities and work with youth facing transition challenges and barriers to settlement
Knowledge of immigration policies and settlement issues
Knowledge of the culture(s) being served and an understanding of migration/settlement/adjustment challenges and ability to provide cultural brokerage
Ability to establish and maintain effective working relationships with individuals from diverse cultures and communities
Ability to adapt to changing situations and to develop and maintain rapport with students, parents, staff, and community members
Lived experience and understanding of the process of migration and acculturation
Knowledge and skills in negotiation, advocacy,



conflict resolution and problem solving
Ability to respond with sensitivity to emerging situations and to use sound judgement when dealing with cross‑cultural issues and matters of a confidential nature
Ability to assist educators with interpreting student needs and supporting cross‑cultural awareness and bridging
Ability to work as part of a team as well as independently.
Ability to use computer equipment and software applications applicable to the position
Experience liaising with other service organizations and working with service partners
TRAINING AND EXPERIENCE Grade 12 plus two years of post‑secondary education in social sciences, social work or counseling or equivalent from a post‑secondary institution recognized by the District
A minimum two years of experience working with diverse populations, and especially with newcomers to Canada. Experience working with refugees is an asset
Excellent knowledge of Outlook, Microsoft Office Suite, Multimedia (i.e., Teams, zoom etc.) and the ability to learn and adapt to new technologies required for excellent service delivery, as needed
Strong facilitation and communication skills, including the ability to deliver workshops to large groups and engage clients in services
Sensitivity to diverse cultural values and individual experiences
Ability to worka adaptable schedule to support service delivery needs during the evenings and weekend hours as needed
LICENCES, CERTIFICATES AND REGISTRATIONS Valid B.C. Driver's License is required as position may include work at multiple sites.
TESOL Certification and teaching (formal or informal languages classes will be considered an asset)
This is a unionized position that offers an hourly wage rate of $34.03 per hourplus a liberal benefit package including pension, health, vacation, and sick benefits.
Only those applicants selected for interviews will be contacted. To all others, thank you for your interest.

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📌 Settlement Worker in Schools (SWIS) - English & Additional Languages (British Columbia)
🏢 British Columbia Public School Employers' Association | Make a Future - Careers in BC Education
📍 British Columbia