11 Aug
|
Smartlinks
|
Grand Rapids
11 Aug
Smartlinks
Grand Rapids
Sales Leadership | Coaching Excellence | Performance-Driven Culture Position Overview We are seeking a highly sales-driven Verizon Wireless Sales Manager who is passionate about developing people, driving performance, and creating a winning sales culture. This role is ideal for a strong leader who can effectively observe, listen, and coach employee behaviors to maximize sales results, improve customer experiences, and build a high-performing team. The ideal candidate thrives in a fast-paced retail environment, leads by example, and uses real-time coaching and accountability to inspire consistent achievement of sales goals and operational excellence.
Key Responsibilities - Lead all aspects of retail store operations with a strong focus on sales performance and customer experience - Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics - Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement - Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques - Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies - Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews - Foster a culture of accountability, motivation, and continuous improvement - Recruit, train, onboard, and retain top sales talent - Analyze sales reports, behavioral trends, and performance data to create actionable development plans - Lead by example through solid personal sales performance and customer interactions - Ensure exceptional customer service and resolution of escalated concerns - Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology - Oversee inventory, merchandising, compliance,
and operational standards Qualifications - Previous wireless, retail, or commission-based sales management experience required - Proven track record of exceeding sales goals and developing high-performing teams - Strong coaching, leadership, and communication skills - Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback - Excellent listening skills with the ability to motivate and influence others - Strong understanding of consultative and behavioral-based selling techniques - Experience managing performance metrics and accountability processes - Ability to multitask and lead in a fast-paced, results-driven environment - Flexible availability, including evenings, weekends, and holidays - High school diploma or equivalent required; college degree preferred - Highly competitive and results-oriented - Passionate about coaching and employee development - Strong leadership presence with a positive attitude - Confident decision-maker with excellent problem-solving abilities - Motivated by performance, team success, and operational excellence - Professional, energetic, and adaptable - Strong emotional intelligence and interpersonal skills - Competitive base salary plus uncapped commission - Paid leadership and sales training programs - Career growth and advancement opportunities - Employee discounts on Verizon products and services - Health, dental, and vision benefits - Paid time off and holiday pay Why Join Us? This is an opportunity to lead a dynamic sales team where coaching, development, and performance are the foundation of success. We are looking for a leader who can inspire greatness, build strong sales behaviors, and create a culture where employees thrive and results follow.
Lead with purpose, coach for growth, and drive a culture of winning performance.
Compensation: $65,000.00 - $120,000.00 per year
📌 Store Manager (Grand Rapids)
🏢 Smartlinks
📍 Grand Rapids