Lead public sector partnerships with Samdesk as a Technical Account Manager. Focus on commercial health, program delivery, and adoption during critical public safety events.

Samdesk is on the hunt for a strategic Technical Account Manager based in Edmonton to oversee partnerships with provincial governments. This role is multi-faceted, combining account management, project coordination, and customer success to deliver vital services during emergencies. You'll handle relationships that span various agencies, ensuring seamless operations and impactful outcomes.

Key Responsibilities: • Manage retention, renewal,



and expansion across government accounts • Oversee program delivery with tracking of milestones and risks • Conduct training sessions for large user groups • Serve as primary contact for stakeholders at all levels • Utilize data tools to monitor account health and outcomes

Requirements: • 5+ years in Customer Success or Account Management • Experience with provincial or federal government accounts • Proven success managing initiatives across departments • Robust technical acumen and communication skills • Located in Edmonton with onsite meeting flexibility

Drive impactful outcomes and strengthen public safety initiatives through your leadership at Samdesk.

📌 Strategic Technical Account Manager at Samdesk (Edmonton)
🏢 samdesk
📍 Edmonton