Otter Co-op is now accepting applications for a full time Payroll and Benefits Assistant. This position will work out of our Administration office located in Langley, BC.

Who we are:
Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 103 years in business and over 600 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty Angry Otter liquor stores, one feed mill, two bulk petroleum facilities, the Highwayman Pub in Abbotsford, and multiple gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at www.otterco-op.crs.

What you’ll do:
As a member of our People & Culture team, the Payroll & Advantages Assistant plays a key role in ensuring our employees are paid accurately and on time. Reporting to the Payroll & Benefits Manager, you will support the delivery of full-cycle payroll and benefits administration while ensuring compliance with payroll legislation, company policies, and best practices. This is not a data entry position. We're looking for someone with foundational payroll knowledge, a genuine interest in payroll and benefits, and a willingness to learn and grow within our organization. You'll be supported by an experienced team while developing your expertise in payroll legislation, systems, and best practices. Success in this role requires strong analytical skills, exceptional attention to detail, excellent written and verbal communication, and a commitment to providing outstanding service to employees and leaders across the organization.

Assist with processing full cycle bi-weekly payroll (~700 employees)

Provide relief coverage for full payroll transmission

Maintain working knowledge of payroll functions (UKG and Oracle).

Assist with the review and interpretation of electronic timecards in UKG

Collaborate and follow up with site managers to ensure accurate payment of team members, assisting in resolving timecard issues and providing ongoing training and support as needed





Ensure compliance with both Provincial and Federal employment standards legislation

Provide exemplary customer service for team members and team leaders with their payroll and benefits inquiries

Maintain and update electronic and hard copy employment records

Work collaboratively with the Payroll team to ensure comprehensive understanding and application of payroll and benefits best practices guidelines

Provide Benefit administration and maintenance in an organized, accurate and timely manner

Track safety footwear and vehicle allowances when applicable

Report all separation details within provincially and federally set timelines

Maintain accurate and up-to-date wage tracking and SIN validity information and provide regular reporting

Provide administrative support for the VP of People and Culture and Advisors as needed

Maintain confidentiality regarding all Human Resources and Payroll related information

Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence

Why it matters:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

What you bring:

Minimum 2-3 years of payroll experience, including exposure to full-cycle payroll processing, or an equivalent combination of payroll education and practical experience

Foundational knowledge of Canadian payroll legislation and employment standards (provincial and Federal), with the ability and desire to continue developing your payroll expertise

Payroll Compliance Practitioner (PCP) designation, or actively working toward completion, is considered an asset

Post-secondary education in Payroll, Human Resources, Business Administration, or a related discipline is considered an asset





Experience with Oracle, UKG and other HRIS/payroll systems is considered an asset

Strong proficiency in Microsoft Office, particularly Excel

Capable of setting and juggling priorities, with an awareness of ”big picture” and prioritize with excellent time management and organization skills

Able to work with minimum supervision in a fast paced, high-volume environment with multiple interruptions and multiple concurrent projects

Excellent written and verbal communication skills with the ability to communicate clearly and professionally with employees, leaders, and external partners

Strong attention to detail, sound judgment, and a commitment to accuracy and confidentiality

Able to think clearly in stressful situations, act with composure, tact and discretionAble to handle private, confidential and sensitive information appropriately

Excellent organizational and time management skills with the ability to prioritize competing deadlines in a fast-paced environment

A collaborative mindset, a positive attitude, and a genuine willingness to learn, grow, and contribute as part of the People & Culture team

What’s in it for you:

Competitive Wages

Annual bonus program for all eligible team members

For eligible positions: comprehensive benefits package and an employer matched pension plan

Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases

Co-op Membership with an annual dividend payment on qualified purchases

Education Assistance Program

Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

All successful candidates will be required to undergo a background check.

Position Salary at Time of Posting: $50,000 to $60,000 /annual

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📌 Payroll & Benefits Assistant - FT (Langley) (British Columbia)
🏢 Otter Co-Op
📍 British Columbia