Hours: 35 hours per week; occasional evenings required

Start date: September 28 2026

Parkdale Food Centre is a vibrant community hub located in Ottawa’s Hintonburg neighbourhood. All the programming we do is guided by our strong belief that good food is a human right. Good food, good mood! We use food as a tool to connect with others, and believe these connections strengthen the wellbeing and resilience of our community.

We believe our team is strongest when it reflects the diversity of the communities we serve. We welcome applicants of all backgrounds, identities, and lived experiences and are committed to creating a workplace where everyone is treated with dignity, respect, and belonging.

Parkdale Food Centre is seeking an organized, compassionate Coordinator to support daily operations of our Mino’Weesini Grocery Program, an innovative food bank model grounded in values of agency, dignity and choice. The Coordinator plays a key role in ensuring that this program runs smoothly and effectively, while fostering a warm, welcoming and positive environment. This hands‑on role combines frontline service delivery with behind‑the‑scenes coordination and requires someone who thrives in a fast‑paced environment, enjoys creating organized systems, and can balance multiple priorities with care and attention to detail.

We know that great candidates don’t all follow the same path. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value lived experience, curiosity, and a commitment to working alongside diverse communities.

Duties & Responsibilities

Community Engagement

Ensure welcoming, safe and dignified services are offered to Neighbours accessing the program

Ensure registration of recent Neighbours is done respectfully and information is treated confidentially

Listen to and record feedback from community members and work with Grocery Program team to improve the services provided by the program

Manage conflict when it arises alongside other staff

Role model professional behaviour and positive communication through an anti‑racist/anti‑oppressive approach

Volunteer Relations

Train, lead and work alongside volunteers

Working with our Volunteer Coordinator to manage and monitor volunteer shifts

Support, supervise and mentor placement students to learn and develop skills while contributing meaningfully to the organization

Promote a culture of health and safety within our space





Program coordination and operational logistics

Oversee the setting up and closing up the grocery, including unloading deliveries of food and stocking fridges, shelves and storage areas

Manage inventory of operational supplies, including food; coordinating deliveries and purchases to ensure equitable distribution

Placing weekly food orders with Ottawa Food Bank, local businesses and other suppliers.

Monitor quality control, food handling, and storage practices

Respond to emails/phone calls about our services

Assist with updating procedure documents and handbooks

Oversee and manage the use of Point-of-Sale technology for grocery program operations

Qualifications & Skills

Experience working directly with people experiencing poverty, food insecurity, or other systemic barriers.

Minimum 2 years of experience in community-based, nonprofit, customer service, food service, or program coordination roles.

Exceptional organizational and time management skills, with the ability to coordinate day-to-day operations, maintaining attention to detail, and prioritize competing tasks in a fast-paced environment.

Experience working with volunteers and/or placement students, in a leadership capacity

Solid ability to create a welcoming, non‑judgemental environment for individuals from all walks of life, ensuring that everyone feels seen and respected.

Ability to handle sensitive situations with discretion and professionalism.

Demonstrated commitment to equity, inclusion, anti-racism, anti-oppression, and client‑centred service.

Excellent interpersonal and communication skills with the ability to build trusting relationships with people from diverse backgrounds

Strong conflict resolution and de‑escalation skills, with the ability to remain calm under pressure.

Ability to work independently while collaborating effectively as part of a team.

Ability to take initiative, make sound decisions, and exercise good judgment with minimal supervision.

Ability to train, mentor, motivate, and support volunteers and placement students.

Knowledge of safe food handling, inventory management,



and quality control practices.

Proficiency learning and using technology, including point-of-sale systems, spreadsheets, and digital communication tools.

Ability to maintain confidentiality and exercise discretion when handling sensitive information.

Flexibility to adapt to changing priorities, fluctuating service volumes, and unexpected situations.

A positive, welcoming, and compassionate approach that contributes to an inclusive environment for neighbours, volunteers, and staff.

Assets

Experience working in a food bank, community food centre, grocery, warehouse, or food service workplace.

Knowledge of Ottawa's community resources and social service systems.

Experience with inventory management or procurement.

Safe Food Handling certification.

First Aid/CPR certification.

Ability to communicate in languages other than English, particularly languages commonly spoken within Ottawa's diverse communities.

Lived experience is valued and strengthens our ability to serve diverse communities.

Physical Demands & Work Environment
This role involves regular physical activity in a dynamic community workplace. The successful candidate must be able to:

Stand and walk for extended periods throughout shifts.

Lift, carry, move, and organise food items and equipment up to approximately 50 lbs.

Work in a fast‑paced, high‑traffic community environment that may involve noise and interruptions.

Why work for us?

An opportunity to work alongside passionate folks who embody the belief that Good Food is a fundamental human right.

Comprehensive benefits package including extended health, dental, life insurance, and long‑term disability insurance, 15 paid vacation days in your first year, increasing to 20 paid vacation days in your third year of employment, access to an Employee Assistance Program and professional development opportunities.

A team culture that values mutual support, inclusion, growth, and good food (yeah, we feed you!).

Meaningful work where you’ll build relationships, support neighbours, and contribute to a more dignified food system in Ottawa.

Deadline: 4pm August 24, 2026

If you require any accommodations or technical support, please email [email protected]

Parkdale Food Centre does not use artificial intelligence tools to screen, assess, rank, or select candidates. All applications are reviewed by members of our hiring team.

#J-18808-Ljbffr

📌 Mino'Weesini Grocery Program Coordinator (Quebec City)
🏢 Parkdale Food Centre
📍 Quebec City