Fredericton, Recent Brunswick Canada
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description Job Type: Full-Time - Permanent Position
Work Location: 900 HANWELL ROAD FREDERICTON, NB E3B 6A2 Canada
Workdays: Overnight Tuesday to Saturday
Shift duration : 22:00-06:30am with the requirement for a later 1:30am – 10:00 am shift in rotation with other Tuesday to Saturday EDA’s
Responsibilities Train, onboard, and coach new and existing employees
Deliver on-the-job training (OJT) and cross-training
Coordinate employee evaluations, goals, and certifications
Support daily operational priorities and team performance
Monitor processes for quality, efficiency, and compliance
Identify trends and generate performance reports
Lead team communication (PCM) and promote engagement
Provide feedback, recognition, and support employee development
Resolve operational, process,



and personnel issues
Ensure timely handling of freight and documentation
Deliver excellent customer service to internal and external stakeholders
Perform other duties as assigned
Qualifications High School Diploma (required); College/University (preferred)
Experience in operations, training, or logistics (preferred)
Strong communication, training, and interpersonal skills
Excellent problem-solving and organizational abilities
Ability to manage multiple priorities in a fast-paced environment
Customer-focused with a strong attention to quality
Bilingualism is an asset
Additional Information Reports to Operations Supervisor
Works independently with minimal supervision
Regular interaction with employees, management, and occasionally customers/vendors
Requires professionalism and a strong customer service mindset
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

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📌 Brokerage Specialist (New Brunswick)
🏢 UPS
📍 New Brunswick