Sutton, United Kingdom | Posted on 21/07/2026

City Sutton

Province Sutton

Country United Kingdom

Postal Code SM1

About Us

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the contemporary job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description
6-month contract role with a local authority
Summary

This is a 6-month contract role with a local authority,



aimed at leading and managing a team of Rent Arrears Recovery and Enforcement Officers. The primary purpose is to maximize rental income collection and minimize arrears across all tenancy tenures within the Housing Revenue Account (HRA). The postholder will ensure the delivery of an effective, customer-focused arrears recovery service, supporting residents to sustain tenancies while taking appropriate enforcement action when necessary. This role also contributes to the Shared Finance Service's ambition of delivering high-quality, value-added services and promoting financial inclusion.

Responsibilities

Lead the delivery of rent collection, arrears prevention, recovery, and enforcement activities across the housing portfolio.

Ensure prompt and effective recovery action is undertaken in accordance with legislation, policies, procedures, and best practice.

Monitor arrears performance and implement measures to improve collection rates and reduce debt levels.

Provide specialist advice and guidance on welfare benefits, income maximization, debt management, and financial support available to tenants.

Support vulnerable residents by identifying appropriate interventions and referring them to support agencies where necessary.

Requirements
Essential Experience Required

Experience working within housing rent recovery, arrears management, and enforcement services.

Experience managing complex arrears cases and legal recovery processes.

Experience working collaboratively with multiple agencies and stakeholders.

Essential Qualifications Required

Minimum of 5 GCSEs (or equivalent), including English and Mathematics.

Additional Information

Working hours: 36 hours per week.

We work on a bi-weekly schedule.

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📌 Rent Arrears Recovery Lead (Saskatchewan)
🏢 Civic Recruitment
📍 Saskatchewan