Lead and enhance Highclere Capital's underwriting team as the Credit Operations Manager in Thornhill, Ontario. This hybrid role centers on coaching staff and overseeing mortgage file adjudication.

Highclere Capital is seeking a Credit Operations Manager with extensive experience in residential mortgage underwriting. This full-time position involves supervision, training, and quality assurance within the team, ensuring compliance with credit policies and service levels. You'll act as a vital resource for underwriters and brokers, managing day-to-day operations and escalating complex issues as necessary.

Key Responsibilities:
• Supervise daily activities and standardize workflows for underwriters
• Provide coaching and training on credit policies and procedures
• Review mortgage files and conduct quality checks




• Act as a point of contact for routine underwriting inquiries
• Support the implementation of policy changes and compliance standards

Requirements:
• 5+ years in residential mortgage underwriting experience
• 2+ years in a supervisory role in credit or underwriting
• Solid understanding of credit policies and documentation
• Excellent attention to detail with effective communication
• Knowledge of AML and KYC regulatory expectations

Enhance your career in mortgage underwriting operations with Highclere Capital's committed, collaborative team.
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📌 Credit Operations Manager at Highclere Capital (Ontario)
🏢 Highclere Capital
📍 Ontario