Join Real Food for Real Kids as a Client Experience Coordinator and enhance client satisfaction in a hybrid work model. Your expertise will play a vital role in fostering positive relationships with child care partners.

This full time, permanent position is focused on managing client interactions and ensuring a high-quality service experience. The ideal candidate will have a client-focused approach, strong empathy, and the ability to maintain detailed records. Your role will involve collaboration with internal teams to address client needs and improve service delivery, while making an impact on daily operations.

Key Responsibilities:
• Manage a portfolio of child care partners
• Provide expert support for client queries and concerns




• Onboard new centers with personalized training
• Maintain thorough records of client interactions
• Track key metrics and survey client satisfaction

Requirements:
• College diploma or University degree
• Minimum 2+ years in customer service
• Proficient in MS Office and Google Apps
• Strong communication skills and project management
• Ability to handle sensitive information professionally

Utilize your customer service skills to enhance relationships and contribute to the mission of Real Food for Real Kids.
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📌 Client Experience Coordinator at RFRK (Ontario)
🏢 Real Food For Real Kids
📍 Ontario