Senior Premium Support Lead (Bilingual EN/PT) (Quebec City)

Senior Premium Support Lead (Bilingual EN/PT) (Quebec City)

11 Aug
|
Airbnb
|
Quebec City

11 Aug

Airbnb

Quebec City

Airbnb is seeking a Senior Specialist, Premium Support to join our Community Support team in Canada. You will provide exceptional end-to-end customer service for reservations, especially in the Luxury segment, handling complex cases with empathy and robust problem-solving.
The role requires fluency in English and Portuguese, 6+ years in multicultural hospitality customer service, and willingness to work evenings and weekends, with on-call duties and cross-functional collaboration.

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📌 Senior Premium Support Lead (Bilingual EN/PT) (Quebec City)
🏢 Airbnb
📍 Quebec City

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