Become a Technical Support Specialist in a fully remote role within a growing technology company in Canada. This position emphasizes customer support, API troubleshooting, and technical onboarding.

Join a partner company that focuses on streamlining global business operations. You’ll be the go-to technical contact for customers and partners, ensuring they successfully onboard and optimize digital payment solutions. This role involves cross-functional collaboration with product, engineering, and operations teams to tackle complex challenges.

Key Responsibilities:
• Provide support through phone, email, and live chat
• Own customer cases from request to resolution
• Troubleshoot API integrations and analyze issues




• Guide customers in API configuration and deployment
• Create and maintain technical documentation

Requirements:
• 2-3 years in technical support or customer role
• Hands-on knowledge of REST APIs, JSON, and webhooks
• Robust communication skills to explain technical concepts
• Familiarity with ticketing systems and CRM platforms
• Experience using AI tools for workflow automation

Take ownership of customer success and leverage your technical skills in a fully remote setting.
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📌 Technical Support Specialist Remote Canada (Manitoba)
🏢 Jobgether
📍 Manitoba