Job Title: HR Services RepresentativeLocation: Calgary, AB (Onsite)Duration: Contract Rate: CAD$25-27/hr T4Job Description:Reporting to the Manager, HR Services, the HR Services Representative will provide first-point-of-contact support for all human resources inquiries from employees and retirees across client's on a variety of HR processes, policies, practices, and programs. What you’ll do- Respond to general HR queries and provide guidance in line with client's HR processes, policies, practices, and programs.- Manage cases for employee lifecycle events, including facilitation and coordination with internal HR teams and oversee full process to completion.- Provide high quality, timely resolution and professional customer service via online portal, telephone, and chat- Collaborate with HR partners to resolve complex matters,



find solutions and escalate matters not resolved at the first point of contact to the appropriate stakeholders- Thoroughly and accurately record all inquiries using case management application and maintenance of HR data in SAP and or workday- Support the administration of various human resources programs for employees and leaders- Identify opportunities to improve our service focused on user experience, effectiveness and efficiency as well as simplifying processes- Participate in ongoing training and learning opportunities as well as projects or initiatives. Minimum Qualifications- University degree in Human Resources, Business, or a related field- Two or more years of Human Resources or relevant experience- Minimum of one year in a service role with the ability to provide exceptional customer service- Solid ability to effectively communicate verbally and in writing with impact and handle confidential information- Ability to resolve inquiries in an effective and timely manner while managing competing priorities in a high-paced, deadline-driven environment- Problem solver with critical thinking skills including an aptitude to adapt to change and thrive in a dynamic and complex organization Preferred Qualifications- Experience with Workday, SAP and ServiceNow

📌 Junior Human Resources Consultant - C$25 - C$27 An Hour (Airdrie)
🏢 Hays
📍 Airdrie