Benefits - Bonus based on performance - Employee discounts Location: Richmond, BC Employment Type: Full Time About TLD TLD, a division of London Drugs, is a trusted provider of integrated IT and Audio Visual (AV) technology solutions across Western Canada. For more than 40 years, we’ve supported organizations with end‑to‑end technology services — from procurement and design to implementation, monitoring, and ongoing support. Our team includes specialists in sales, engineering, project management, service coordination, logistics, and technical operations.

We put people first — our clients, our partners, and our team — and that commitment drives every interaction.

The Opportunity

We’re looking for a motivated Account Manager to join our growing Corporate Sales team. This role is ideal for someone who thrives in a consultative B2B sales environment, enjoys building long‑term client relationships, and is passionate about helping organizations make smart technology decisions. You’ll manage a portfolio of small, medium, and large businesses, working closely with key decision‑makers to understand their goals and deliver tailored IT and AV solutions.

With a competitive base salary and a healthy commission structure, this role offers strong earning potential and long‑term career growth. What You’ll Do Client Relationship Management - Build and maintain strong relationships with executives, technology leaders, and operational stakeholders - Serve as the primary point of contact for your client portfolio - Understand client business objectives and recommend solutions that support their goals - Engage effectively with diverse communities and client demographics Sales Strategy & Business Development - Develop territory plans including target accounts, competitive insights,



and growth strategies - Identify new opportunities within existing accounts and pursue net‑new business - Present TLD’s integrated IT and AV solutions in a consultative, value‑driven manner - Collaborate with manufacturers, distributors, and internal teams to bring proactive technology insights to clients Collaboration & Internal Leadership - Partner with our Assistant Account Manager (AAM) team to support quoting, order entry, and order management - Work closely with engineering, project management, and service teams to ensure seamless delivery - Leverage CRM and sales tools to manage pipeline, forecasting, and client activity What You Bring - Post‑secondary education preferred - Sales and business training an asset - Minimum 1 year of experience in IT or AV sales (both ideal) - Strong selling, negotiation, and relationship‑building skills - Experience using CRM and chance management tools - Analytical thinking, sound judgment, and strong problem‑solving abilities - Ability to manage multiple priorities in a quick‑paced environment Why Join TLD - Competitive base salary plus a healthy commission structure - Comprehensive medical, dental, vision, and prescription coverage for you and your family - London Drugs Employee Discount Program - Ongoing in‑house training, certifications, and professional development - Employee Family Assistance Program (confidential support) - A people‑first culture that values teamwork, growth, and meaningful impact - Opportunities for advancement through our promote‑from‑within philosophy Equal Opportunity Employer TLD is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills.

The more inclusive we are, the better our work will be.

📌 TLD Account Manager (Richmond)
🏢 TLD Computers - A Division of London Drugs
📍 Richmond