Work Term: Permanent Work Language: English or French Hours: 42.5 hours per week Education: Secondary (high) school graduation certificate Experience: Experience an asset Tasks Answer written and oral inquiries Gather, research and prepare communications material Address customers'' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive credit and employment applications Receive payments Sell merchandise Explain procedures, risks and benefits to clients Maintain and manage digital database Answer clients'' inquiries and provide information Consult with clients after sale to provide ongoing support Computer and technology knowledge Adobe Experience Manager (AEM)



Internet MS Excel MS Outlook MS Windows MS Word MS Office Quick Books Spreadsheet Security and safety Driver''s validity licence check Driving record check (abstract) Reference required Transportation/travel information Own transportation Valid driver''s licence Work conditions and physical capabilities Attention to detail Fast-paced environment Tight deadlines Work under pressure Handling heavy loads Repetitive tasks Walking Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Ability to multitask Dependability Honesty Quick learner Screening questions Are you available to start on the date listed in the job posting? Do you have experience working in this field? Health benefits Dental plan Disability benefits Health care plan Paramedical services coverage Vision care advantages Financial benefits Bonus Group insurance benefits Registered Retirement Savings Plan (RRSP) Long term benefits Long-term care insurance Other benefits Free parking available

📌 service advisor - auto repair (Ottawa)
🏢 Ed's Truck Service
📍 Ottawa