As a Representative - Inside Sales , you will work with existing customers to grow sales of the company''s products, services, and solutions.

This includes supporting customers in the oil and gas, petrochemical, industrial sectors with industrial networking, automation, controls, and electrical products.

You will generate, manage, and up-sell orders while delivering exceptional customer service and enhancing the overall buying experience.

Using proactive sales techniques, you will identify new opportunities, expand existing accounts, and grow the current book of business.

You will work closely with Outside Sales, supplier partners, and internal teams to ensure customer needs are met, sales objectives are achieved, and business growth opportunities are maximized.

Experience or knowledge of industrial automation, industrial networking, PLCs, HMI/SCADA systems, Ethernet/IP networks, control systems, and electrical products is considered a solid asset.

Ability to identify customer applications and recommend appropriate automation and networking solutions is preferred.

Responsibilities: Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.

Increases orders by suggesting related items, explaining features, and checks customers buying history.

Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.

Identifies ways for continuous improvement of processes.

Prepares, generates,



and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.

Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customers promised delivery date.

Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.

Reports industry trends, competitive pricing and customer feedback to management.

Qualifications: High School Degree or Equivalent required;Bachelors degree preferred Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years) Familiar with Microsoft Office, and ability to perform basic computer skills Ability to perform multiple tasks simultaneously Working in team environment Communicate clearly, both verbally and in written form Attention to detail Ability to prospect and market concepts to existing and potentially new accounts Take action and solve a range of problems that may be difficult but are not typically complex Identify and define problems and possible solutions independently; chooses among existing solutions Ability to work independently with general supervision Ability to travel 0% - 25% ** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.** #LI-A1

📌 Representative - Inside Sales (Edmonton)
🏢 WESCO
📍 Edmonton