Customer Service Representative Order Processing / Inside Sales (Industrial Distribution) Location: Mississauga, ON Salary: $50,000 $70,000 per year (based on experience) Overview We are hiring a Customer Service Representative with experience in order processing, order entry, and inside sales support within an industrial or product-based environment .

This role supports a fast-paced industrial distribution operation , where you will work with mechanical and industrial products , handling customer orders, coordinating inventory, and supporting the full order-to-fulfillment process.

This is an excellent opportunity for candidates with experience in industrial distribution, parts coordination, or inside sales environments who are comfortable working with systems, data, and high-volume workflows.

Key Responsibilities Perform high-volume order entry and order processing in internal ERP systems Process purchase orders (POs) accurately and efficiently Respond to customer inquiries via email and phone , providing product and order support Prepare and provide quotes, product information, and order updates Coordinate with internal teams for inventory, sourcing, and order fulfillment Manage full order lifecycle : entry, tracking, backorders,



and delivery updates Support inventory coordination and product availability checks Resolve customer issues related to orders, returns, and discrepancies Maintain accurate data entry and documentation across systems Qualifications 13+ years of experience in: Customer Service (product-based environment), OR Inside Sales, OR Industrial distribution / supply chain / logistics Strong experience with order entry, order processing, or order management systems Experience using ERP or CRM systems and handling high-volume data entry Excellent communication skills (email and phone) Strong attention to detail and ability to manage multiple orders accurately Ability to work in a fast-paced, high-volume environment Preferred (Strong Asset) Experience in industrial distribution, manufacturing support, or parts supply environments Exposure to mechanical or industrial products , such as: Bearings Power transmission components Hydraulics and pneumatics Experience in order desk, parts coordination, inside sales support, or inventory coordination Work Schedule Full-time, permanent role Monday to Friday 8:00 AM 4:30 PM OR 8:30 AM 5:30 PM Compensation & Benefits $50,000 $70,000 annual salary (based on experience) Advantages package Paid vacation and holidays Long-term career growth opportunities

📌 Customer Service Representative – Order Processing / Inside Sales (Mississauga)
🏢 Protrans Personnel Services
📍 Mississauga