Bilingual Customer Service & Sales Support Specialist - Compensation & Perks: $55,000 to $70,000 + 5 weeks of vacation + Full benefits package - Location: Qubec City, Ste-Foy (On-site, free parking, and accessible by bus) - Employment Terms: Monday to Friday DAY schedule with flexible hours Permanent, full-time Hybrid work model Are you looking for a role where you won''t just be a number? A golden opportunity where your organizational skills and English fluency will open doors for internal advancement? Advantages Bilingual Customer Service & Sales Support Specialist What you gain by joining the team: - Health & Fitness: A free on-site Cross

Fit coach on Mondays and Wednesdays + free fresh fruit provided every week. - Work-Life Balance: 5+ weeks of vacation (3 weeks starting off + paid closure during the holiday season + 5 personal/sick days). - Flexibility: Hybrid work model (after a 3-month on-site onboarding period to get you fully equipped). - Benefits: Group insurance (50/50 split) and an RRSP with a 2% employer matching contribution.

Responsibilities Bilingual Customer Service & Sales Support Specialist What your day-to-day will look like: - Your main mission? To act as the Operational Right Hand to the VP of Sales and streamline the team''s daily operations.

You will serve as the strategic link between international clients (Poland, China, United States, Europe) and local operations in Qubec City. - Operational Management: Managing orders, handling the main inbox, and proactively following up on files. - Problem Solving: Processing return merchandise authorizations (RMA) and maintaining rigorous follow-ups with production (a stimulating and dynamic environment!). - International Communication: Interacting daily in English with major global partners. - Sales Support: Preparing basic quotes for existing clients.

Qualifications Bilingual Customer Service & Sales Support Specialist What you need to shine: - Experience: Customer service, sales support, or client account management. - Bilingualism (French and English):



You will be communicating daily with English-speaking clients located outside of Qubec. - Tech-Savvy: General comfort with computer systems and experience with ERP/CRM software. - Attitude & Resourcefulness: We are looking for a rigorous, proactive individual who excels at managing priorities under tight deadlines.

Summary Bilingual Customer Service & Sales Support Specialist To apply: Contact: Vronique Michaud Email: Phone: (phone hidden) Linked

In: linkedin.com/in/vronique-michaud-28b81b36 Facebook: facebook.com/veronique.michaud.79230 Why apply through Randstad? Our service is 100% free for you.

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📌 Bilingual Customer Service and Sales Support Specialist (Quebec City)
🏢 randstad canada
📍 Quebec City