Education: Secondary (high) school graduation certificate Experience: 1 to less than 7 months or equivalent experience Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Exchange foreign currency Process guests'' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying)



Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Perform light housekeeping and cleaning duties Provide customer service Computer and technology knowledge Multi-line switchboard Word processing software Central reservation system (CRS) Internet Security and safety Bondable Transportation/travel information Own transportation Screening questions Are you available for shift or on-call work? Are you available to start on the date listed in the job posting? Do you have experience working in this field? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Early morning Evening Morning Night Day Weekend Financial benefits Commission Group insurance advantages Pension plan Other benefits Free parking available Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week

📌 Guest service agent (Niagara Falls)
🏢 Best Western Plus Cairn Croft Hotel
📍 Niagara Falls