11 Aug
|
Dexterra Group
|
Edmonton
11 Aug
Dexterra Group
Edmonton
Summary: The Dining Room Technicianis responsible forthe day-to-day supervision of dining room operations in a remote camp environment.
Reporting directly to the Chef, this role oversees the dining room team and the designated Kitchen Helpers assigned todiningroom and cleaning support tasks.
The position ensures that meal service areas are always clean, organized, fully stocked, and guest-ready.
This role is also accountable for the success of the dish pit station, grab-and-go offering, and take-away services, whilemaintaininga high standard of service, presentation, cleanliness, and task completion throughout the dining room and assigned kitchen support areas.
This role is well-suited for professionals with robust hospitality backgrounds and experience working in remote camps.
The position requires fly-in/fly-out travel from Edmonton, Alberta, the Kitikmeot Region in Nunavut or Yellowknife, Northwest Territories, to project sites in Nunavut or NWT, with potential for weather-related delays or logistical challenges.
Qualifications Key Responsibilities: Supervise the day-to-day operations of the dining room during all meal periods to ensure the area is clean, organized, fully stocked, and ready for serviceat all times.
Report directly to the Chef or the designee and support the execution of dining room standards, service expectations, and daily operational priorities.
Oversee the designated Kitchen Helpers assigned tothe diningroom and cleaning support duties, ensuring they are in their assigned work areas,understandtheir responsibilities, andcompleteall required tasks properly and on time.
Assign daily duties todesignated
Kitchen Helpers and dining room supportstaff, andfollow up throughout the shift to ensure work is completed to standard.
Ensure designated Kitchen Helpersremainin their assigned work areas, follow directions, and complete all assigned duties ina timelyand satisfactory manner.
Take responsibility for the success, appearance, cleanliness,
and stocking of the dip station, grab-and-go area, and the take-away areas, ensuring these areas are consistently well presented and guest-ready.
Monitor product levels in guest-facing food and beverage areas and communicate replenishment needs promptly to the Chef or kitchen team to avoid service gaps.
Ensure the dining roomremainsin pristine condition before, during, and after meal service, including tables, chairs, counters, beverage stations, condiment areas, coolers, and other high-touch surfaces.
Ensure that dining room cleaning and assigned kitchen cleaning are completed by the role holder and theteameachshift, andverify that all cleaning tasks meet site standards.
Conduct routine inspections of the dining room and service areas to verify cleanliness, organization, proper setup, and overall readiness for guest use.
Support guest service bymaintainingan orderly dining environment, addressing routine concerns professionally, and escalating issues to the Chef whenrequired.
Reinforce expectations with staff through day-to-day coaching, direction, and follow-up tomaintainservice quality, cleanliness, and accountability.
Report maintenance, sanitation, safety, or service issues promptly to the Chef andassistin correcting deficiencies within the dining room area.
Complete basic checklists, shift updates, or other required documentation related to dining room operations, staff task completion, and cleaning standards.
Perform other related duties asrequiredto support camp food service operations.
Physical Demands:
Ability to stand and walk for extended periods during service and cleaning activities.
Ability to lift, carry, push, or pull up to 50 lbs.
Work is performed in a remote camp environment on a rotational schedule, with site conditions and travellogisticsvarying by contract.
Must comply with all company, client, safety, sanitation, and housekeeping standards at all times.
This position may be considered safety-sensitive and may be subject to pre-employment and site-access requirements as applicable.
Skills and Competencies: Strong leadership and team coordination skills.
Strong attention to detail, cleanliness, and presentation.
Good communicationand interpersonal skills.
Customer-service mindset with the ability to handle routine issues professionally.
Ability to work in a fast-paced, team-oriented remote camp environment.
Basic computer skills for checklists, communication, and simple reporting.
Required Qualifications: High school diploma or equivalent preferred.
Minimum 13 years of experience in food service, hospitality, cafeteria, buffet, or remote camp service environments.
Previousexperience leading or directing staff in a dining room or service environment is preferred.
Experience working in a high-volume or remote camp environment is an asset.
Food Safe, WHMIS, or other site-required certifications are assets and may berequiredprior to deployment.
Working Conditions: Employees are responsible for arranging their transportation to the designated point of dispatch (typically Edmonton, Alberta).
Fly-in/fly-out position based in a remote Arctic camp, with potential for weather-related travel delays.
Shared accommodations and meals are provided while on site.
Extended periods away from home; rotational schedule required.
Fast-paced food service setting requiring physical stamina and long hours.
Must comply with all health, safety, and sanitation standards established by the clients and the Dexterra Group.
📌 Dining Room Technician (Edmonton)
🏢 Dexterra Group
📍 Edmonton