Work Term: Seasonal Work Language: English Hours: 20 to 30 hours per week Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 year or equivalent experience Tasks Provide general information about points of interest in the area Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Provide customer service Computer and technology knowledge Internet Work conditions and physical capabilities Attention to detail Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player Resourcefulness Screening questions Are you available for shift or on-call work? Do you have experience working in this field? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options To be determined Financial benefits As per collective agreement Other benefits In office recreation and activities Parking available Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides visual accessibility accommodations (for example: braille, screen readers, etc.) Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)



Participates in a government or community program or initiative that supports persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers Supports for visible minorities Participates in a government or community program or initiative that supports members of visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

📌 guest service agent (Kelowna)
🏢 University of British Columbia
📍 Kelowna